Job Title: Network Relations Compliance Coordinator

Department: Network Relations
Reports to: Director of Quality Assurance and Compliance
Salary: $24.00-$25.00/hour
Status: Full-Time
FLSA Classification: Non-Exempt

Job Description:

The Network Relations Compliance Coordinator is primarily responsible for maintaining member agency data within the organization’s database, supporting agency compliance efforts, assisting the Director of Quality Assurance, and conducting agency site visits to ensure adherence to Food Bank and regulatory standards.

Essential Functions:

• Serve as a liaison between Long Island Cares and member agencies by responding promptly to inquiries, requests for information, and concerns while providing excellent customer service and support.
• Maintain accurate agency records through data entry, updates, and ongoing database management, including contact information, mailing and billing addresses, phone numbers, and email addresses.
• Maintain and monitor agency status information, certifications, and compliance documentation.
• Organize and maintain all agency files and records in accordance with organizational standards.
• Ensure all Long Island Cares forms and documentation are properly completed and maintained in compliance with Food Bank, Feeding America, HPNAP, and TEFAP requirements.
• Assist with the preparation, coordination, and follow-up of agency trainings, workshops, seminars, and meetings.
• Coordinate and participate in agency site visits to assess compliance with program and organizational standards, document findings, and assist with corrective action follow-up as needed. Site visits may occasionally occur outside of standard business hours.
• Provide administrative and operational support to the Director of Quality Assurance and Compliance.
• Oversee HPNAP OS/CE grant-related tracking and compliance activities.
• Provide backup support for agency orders, phone inquiries, and email communications as needed.
• Maintain a flexible schedule to conduct site visits during evenings and weekends, as necessary.
• Other duties as assigned by leadership.

Education & Experience:

• Strong data entry and typing skills with high attention to detail.
• Excellent verbal and written communication skills.
• Strong organizational, time management, and multitasking abilities.
• Ability to work independently and collaboratively in a team environment.
• Proficiency in Microsoft Office Suite and related database systems.
• Strong problem-solving and customer service skills.
• Ability to maintain a flexible work schedule based on operational and agency needs.

Required Skills & Abilities:

• Bachelor’s degree preferred.
• Previous administrative, nonprofit, compliance, or data entry experience preferred.
• Experience working with community-based organizations or government-funded programs is a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk, in a vehicle, and working on a computer.
• Ability to stand for extended periods during site visits and agency inspections.
• Ability to lift and carry up to 15 pounds as needed.
• Have a reliable vehicle for travel.