Job Title: Network Relations Associate

Department: Network Relations
Reports to: Vice President of Network Relations and Capacity Building
Salary: $21.00/hour
Status: Full-Time; 40 hours
FLSA Classification: Non-Exempt

Job Description:

Primarily responsible for all member agency data input into computer database, monthly MIS report for HPNAP, back – up support for receptionist, inventory data input and agency orders.

Essential Functions:

• Act as liaison between Food Bank and member agencies by responding promptly to agency calls, requests for information and complaints to ensure all questions are satisfactorily answered.
• Data entry, maintenance, and update of all agency information (includes all contact information: names, site, mailing addresses, billing addresses, telephone/fax/email information).
• Maintain database of all agency status information.
• Maintenance of filing of all agency records.
• Ensure all Long Island Cares forms are properly prepared in keeping with FA/HPNAP/TEFAP standards.
• Data entry of agency monthly reports. Telephone follow-up with agencies as required.
• Data entry for monthly HPNAP MIS report.
• Monitoring of agencies to ensure proper usage of grant money, consistency in ordering. Follow-up with agencies as necessary.
• Maintenance of annual TEFAP and HPNAP contracts. Ensure timeliness of preparation. Includes review of all paperwork, appropriate filing as necessary, follow-up as required.
• Assist, prepare and follow-up as required with on-going agency training seminars; workshops; meetings. Includes preparation of monthly orientation seminars for all new agencies/new agency personnel, including providing written procedures and warehouse tour.
• Back-up support for receptionist.
• Back-up support on agency orders.

Education & Experience:

• High school diploma or equivalent required.
• Some data entry experience preferred.

Required Skills & Abilities:

• Excellent data entry and typing skills.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.