Have a question about Long Island Cares, our programs, where you can find help or how you can help us fight hunger in Nassau and Suffolk Counties, NY? Chances are you’ll find the answer here in this list of frequently asked questions on:
If you don’t find what you’re looking for, contact us and we’ll help you get the answers you need.
Yes. We will supply your food drive with a Long Island Cares donation box and “hosting a food drive” posters. These collection boxes stand 3 feet tall and fit nicely in any corner. Each box holds 100 pounds, features the phrase “Food Donation Box” and displays our logo. Posters and a list of our most needed items are supplied with every box. To get boxes and posters, fill out the food drive registration form. Additional posters can also be downloaded.
To make hosting a drive easy, you are NOT required to presort donations, although additional boxes can be supplied if you wish to sort as part of an incentive challenge or food drive goal. Please download our list of most needed items to find out what donations are accepted.
No. We do not require a minimum pound requirement for pickups from businesses, schools, supermarkets and community events that are unable to deliver the items to us. Donations can be dropped off at any of Long Island Cares’ three convenient locations in Hauppauge, Freeport and Lindenhurst.
If you need help, you are eligible to receive food from our network of pantries and soup kitchens throughout Nassau and Suffolk Counties, NY, as well as our First Stop Pantries in Huntington Station, Freeport and Lindenhurst. Use our Food Locator to find the agency nearest you.
The very first time you visit the pantry, you should be assisted with an emergency bag. The program will then advise what information you need to bring when you visit again. Typically, meal sites don’t require you bring anything. Many food pantry sites ask you to bring something with your name and address on it, like a piece of ID, a utility bill or other official mail. Exceptions can often be made in special circumstances (e.g. not having a fixed address). No site should ask you to provide proof of income or a social security number in order to receive food. Again, it’s always best to call in advance so you can bring the right things when you visit the site and not waste a trip.
You are welcome to join Long Island Cares as a member agency. We do have criteria that all organizations must first meet, including a location that food can be stored, a determination from the IRS that your organization is a 501(c)(3) organization, proof that you have been serving clients for at least six months, and that you are open to the general public or serving a special-needs population. Review our criteria or call 631-582-FOOD (3663) to see if you qualify.
Long Island Cares offers workshops every month covering topics such as Food Safety & Sanitation, Packing a Better Pantry Bag and Client Choice in both our Hauppauge and Freeport locations. We also hold workshops on your site for groups of 10 or more. For more information and a workshop schedule, go to Nutrition Resources & Recipes or call 631-582-FOOD (3663).
First, fill out a volunteer form. Once that information is received by our Volunteer Coordinator, you will be added to our volunteer email list and receive regular emails with all of our volunteer opportunities. If you find an opportunity that interests you, simply answer the questions at the bottom of the email and hit reply. If the opportunity is still available, we will respond by sending you an email confirmation.
We welcome volunteers as young as 7 years of age. However, all volunteers under the age of 18 will need a parent present to participate in all Long Island Cares volunteer opportunities.
Yes! If you are interested in volunteering with Long Island Cares for community service hours, just follow the general volunteer process guidelines. If you are in need of a community service letter, we will be happy to send you one. Just make sure that you provide the Volunteer Coordinator with your:
Please keep in mind that letters can take up to 2 weeks to be provided. Please ensure you provide all of the information listed above, otherwise the volunteer coordinator will be unable to send your letter.
Yes, but all court-mandated community service volunteers must go through our Warehouse Manager. Please contact 631-582-FOOD (3663) and ask to speak with the Warehouse Manager.
Yes. For more information on group opportunities and how your team and can get involved with Long Island Cares, please contact us.
Email is our main form of contact with volunteers, but we also can:
Simply respond to any of our volunteer email blast by saying “Please remove me from the volunteer email list.” Please keep in mind that it can take up to 14 days to remove you from our system. We appreciate your patience in advance.
Thank you for your interest in supporting Long Island Cares by raising funds! We frequently receive heartfelt requests from individuals and organizations to host special events and contribute a portion of the revenues less out-of-pocket expenses (“percentage of net proceeds”) to us. We welcome these requests. Those interested in holding an event (“Third-Party Event”) for our benefit are advised to request a copy of our Third-Party Event Policy and prepare an informative plan for submission to Long Island Cares’ Special Events Manager.
This plan should contain the following information: